Ground rules of registration
In order to receive an offer from us for accommodation you need to apply for accommodation. Please fill in the application form on this website to apply. On the form you can inform us about your first choice for accommodation, how much rent you can afford and inform us about your preferences.
Our charge for registration is € 300,-. These costs are non-refundable as soon as we have made you a first offer. For this fee we will find you a suitable place to stay, we will book it for you and we will keep it available until you arrive. Please note that this € 300,- can't be used to pay the first month's rent. As well as the € 300,- we also ask you to pay € 375,- which will become the deposit for your room in an International Student House after accepting our reservation. In total we ask you to pay € 675,- before arrival. The deposit of € 375,- will be refunded to you at the end of your stay. We will refund the deposit by (international) bank transfer. We do not have the ability to pay you your deposit back in cash.
We will do our best to offer you accommodation according to your preferences. However, if you are not satisfied with the offer we send you, you may refuse this offer. We will try to find you another offer of accommodation which you will have to accept. You will receive a maximum of two offers from us. If you refuse the first offer and you refuse our second offer as well you will no longer be able to accept the first offer. In the peak period (September and February) there might even be a chance that we are not able to give you a second offer, because there are no longer rooms available. Please keep in mind that the first offer is always the best offer possible at that time. If you refuse the first or second offer for (suitable) accommodation you will lose your registration fee of € 300,-. Your deposit of € 375,- will then be transferred back to you by (international) bank transfer.
We work on a 'first paid, first serve' basis. As soon as we receive your payment we will put you on the waiting list for a room. The later you register and pay, the less likely it is we can match all of your preferences. We may then offer you a shared room instead of a single room, a room that is more expensive, or a room that is further away from your University or the city centre. If you receive a 'second best' offer it means that your first choice was no longer available.
If we can't offer you any kind of accommodation, we will refund you your registration costs and deposit (total € 675,-) by (international) bank transfer. If you don't show up or you cancel your accommodation after you have accepted it, you will lose your deposit next to your registration costs. This amount will cover the loss of income for a room which we kept reserved for you.
Accommodation in Groningen is scarce, especially during the months of September and February. We therefore recommend you to register with us as early as you can, preferably three months before you arrive.
